20159 - SEMINARI PER LO SVILUPPO DI ABILITA' COMPORTAMENTALI / BEHAVIOURAL SKILLS SEMINARS

The evolution of the global context requires the development of managerial skills that are aimed at integrating knowledge between team members. In particular, recent research outline the importance of dealing with different perspectives, manage conflict, and influence others. These seminars have the aim to favor the development of such skills in order to allow individuals to integrate knowledge and develop innovative solutions.

The seminars focuses on the following topics:

• Team dynamics and team building.
• Conflict in teams.
• Diversity in teams and within organizations.
• Team leadership and problem solving techniques
• Teaming in a virtual setting.

• Understand the main drivers of effective teamwork.
• Understand the sources of conflict and its consequences.
• Understand the value of diversity within the team and the organization.
• Understand how team dynamics operate in a virtual setting.

• Deal with different conflicting situations on the basis of the team goal.
• Leverage on diversity as a source of value for the team.
• Organize team activities in order to prevent pitfalls and maximize members contribution.

• Face-to-face lectures
• Interactive class activities (role playing, business game, simulation, online forum, instant polls)

Team-based simulations: students are involved in several simulations and role playing related to conflict, diversity and teamwork.

Because of the active interaction and the continuous feedback (from peers and instructors), attending students are evaluated on the basis of their active and continuous contribution throughout the entire duration of the seminars.

• Final evaluation: pass/fail.

Not-attending students are evaluated through a written exam (multiple choice) entirely based on the readings indicated in the "teaching material" section". The exam is aimed at evaluating students’ ability to recognize the main elements that characterize effective teamwork and influential presentations.

• Final evaluation: pass/fail.

Materials distributed in class (simulations) and instructor’s slides.

The not-attending exam will be entirely based on the following readings:

• Gratton, L., & Erickson, T. J. (2007). Eight ways to build collaborative teams. Harvard Business Review, 85(11), 100.
• Hughes, J., & Weiss, J. (2007). Want collaboration? Accept–and actively manage–conflict. Harvard Business Review.
• Ibarra, H., & Hansen, M. T. (2011). Are you a collaborative leader. Harvard Business Review, 89(7/8), 68-74.
• Abele, J. (2011). Bringing minds together. Harvard Business Review, 89(7-8), 86-93.
• McDermott, R., & Archibald, D. (2010). Harnessing your staff’s informal networks. Harvard Business Review, 88(3), 82-89.
• Hansen, M. T. (2009). When internal collaboration is bad for your company. Harvard Business Review, 87(4), 82-88.
• Pisano, G. P., & Verganti, R. (2008). Which kind of collaboration is right for you. Harvard Business Review, 86(12), 78-86.