30295 - PSYCHOLOGY OF MARKETING
Department of Marketing
Course taught in English
Go to class group/s: 31
Course Director:
ZACHARY ESTES
ZACHARY ESTES
Suggested background knowledge
This course assumes knowledge of the basic principles of marketing, as previously learned in an Introduction to Marketing course.
Mission & Content Summary
MISSION
Much of consumer behavior is motivated by psychological factors and processes, such as emotion, cognition, and social influence. Thus, by understanding consumers’ cognitions and emotions, marketers can add psychological value to consumers’ experiences, and can capture additional economic value in exchange. The main objective of this course is to provide a psychological foundation for understanding consumer behaviors and marketing actions.
CONTENT SUMMARY
Topics include some or all of the following:
- Evolutionary foundation of consumer behavior.
- Neuromarketing.
- Emotion.
- Attention.
- Sensory marketing.
- Memory.
- Language.
- Similarity and differentiation.
- Brand personality.
- Social and personal influences.
Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Define relevant psychological constructs and effects.
- Describe contemporary models of consumer behavior.
- Recognize psychological influences on marketing performance.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Identify opportunities to apply psychological theory to marketing problems.
- Explain marketing successes and failures in terms of consumer psychology.
- Design marketing actions that add psychological value to economic transactions.
Teaching methods
- Face-to-face lectures
- Individual assignments
- Group assignments
DETAILS
- Individual assignments: there are assigned readings throughout the semester, and for each one, students submit a brief (1-page) summary of the reading.
- Group presentation: students form small groups, and give an in-class group presentation on a selected topic.
Assessment methods
Continuous assessment | Partial exams | General exam | |
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ATTENDING STUDENTS
- 10% discussion sheets: there are several readings throughout the semester designated “DS”, for Discussion Sheet. For each of these readings you must submit a brief report (DS) of your reflections on the reading and any questions that arose from the reading. Your completion of each DS is rewarded on a pass/fail basis, and the number of DSs that you successfully complete determines your grade on this component of the course.
- 40% group presentation: students form small groups, and give an in-class group presentation on a selected topic.
- 50% final exam: A 1-hour written exam consists of multiple-choice, fill-in-the-blank, diagram, and short-answer questions on the materials covered in class.
NOT ATTENDING STUDENTS
- 100% final written exam on the assigned textbook. The exam is a 1-hour multiple-choice exam.
Teaching materials
ATTENDING STUDENTS
Teaching materials are announced before the start of the course and indicated or uploaded to the Bboard platform.
NOT ATTENDING STUDENTS
- B.J. BABIN, E. HARRIS, CB, Cengage Learning, 2018, 8th edition. (Please be sure to study the 8th edition. The exam is based on the 8th edition, not the 7th, 6th, or any other edition or textbook. Only the 8th edition is examined.)
Last change 30/05/2019 08:20