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Course 2011-2012 a.y.

20319 - CHANGE MANAGEMENT


CLMG - M - IM - MM - AFC - CLAPI - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT
Department of Management and Technology

Course taught in English


Go to class group/s: 31

CLMG (6 credits - I sem. - OP  |  SECS-P/10) - M (6 credits - I sem. - OP  |  SECS-P/10) - IM (6 credits - I sem. - OP  |  SECS-P/10) - MM (6 credits - I sem. - OP  |  SECS-P/10) - AFC (6 credits - I sem. - OP  |  SECS-P/10) - CLAPI (6 credits - I sem. - OP  |  SECS-P/10) - CLEFIN-FINANCE (6 credits - I sem. - OP  |  SECS-P/10) - CLELI (6 credits - I sem. - OP  |  SECS-P/10) - ACME (6 credits - I sem. - OP  |  SECS-P/10) - DES-ESS (6 credits - I sem. - OP  |  SECS-P/10) - EMIT (6 credits - I sem. - OP  |  SECS-P/10)
Course Director:
FERDINANDO PENNAROLA

Classes: 31 (I sem.)
Instructors:
Class 31: FERDINANDO PENNAROLA


Course Objectives

Organizations are always engaged in change management processes at both strategic and operating level, in order to both adapt to the environment and bring changes to it. A frequent case in many firms today is the implementation of new information technology based solutions that require significant changes in company processes. Sustaining competitive advantage requires innovative change strategies, that need to be carefully monitored over time. One central element of all successful change processes is the role covered by key actors that activate the change: they are the ones that, either from the outside or the inside of the firm, facilitate the emergence of new ideas and engage new course of action. The course aims at educating those that are involved in the management of change processes, by realizing the change steps, leveraging the right variables and managing the resistances to change. 


Course Content Summary
  • Typologies of organizational change.
  • Key actors engaged in change processes.
  • Intervention models.
  • Organizational development.
  • Managing change projects.
  • Technology-based innovation and change.
  • Managing resistances to change.

Detailed Description of Assessment Methods

Attending students

  • Group work 
  • Written exam

Non attending students

Written exam until July 2012; then Oral Exam


Textbooks

Attending students

Attending students, that regularly access on-line resources, prepare:

  • Readings and cases available online through Web-Learning.

Non-attending students

  • M. BEITLER, Strategic Organizational Change, Second Edition (Hardcover)
  • D. Anderson, Organizational Development: The process of leading organizational change, Sage, 2010
Last change 30/03/2011 12:00