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Course 2011-2012 a.y.

20323 - IT MANAGEMENT


CLMG - M - IM - MM - AFC - CLAPI - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT
Department of Management and Technology

Course taught in English


Go to class group/s: 31

CLMG (6 credits - I sem. - OP  |  SECS-P/10) - M (6 credits - I sem. - OP  |  SECS-P/10) - IM (6 credits - I sem. - OP  |  SECS-P/10) - MM (6 credits - I sem. - OP  |  SECS-P/10) - AFC (6 credits - I sem. - OP  |  SECS-P/10) - CLAPI (6 credits - I sem. - OP  |  SECS-P/10) - CLEFIN-FINANCE (6 credits - I sem. - OP  |  SECS-P/10) - CLELI (6 credits - I sem. - OP  |  SECS-P/10) - ACME (6 credits - I sem. - OP  |  SECS-P/10) - DES-ESS (6 credits - I sem. - OP  |  SECS-P/10) - EMIT (6 credits - I sem. - OP  |  SECS-P/10)
Course Director:
MASSIMO MAGNI

Classes: 31 (I sem.)
Instructors:
Class 31: MASSIMO MAGNI


Course Objectives

In advanced economies, Information Technologies are more than half of total capital expenditures of companies; they often mobilize important assets and are the basis for implementing new strategic directions. Moreover, IT resources are a fundamental part of the infrastructure that enables the networked nature of modern organizations. As a consequence, the governance of IT results to be a strategic management issue that is on top of the agenda of senior executives. Managing such crucial resources requires a deep understanding of how company cultures and organizational environment are ready to digest these innovations, in order to guarantee an high impact on company performance. IT management entails also outsourcing and offshoring of IT resources: they are part of these governance decisions as well, and they also impact on performance, setting the basis for different kinds of managerial skills and attitudes.  The course highlights, throghout the analysis of business cases, the underpinnings of IT management issues that help to explain:

  • the best practices of high performing organizations;
  • the failures and recovery plans needed by the low performing cases.

 


Course Content Summary
  • The ground of IT management.
  • The governance of IT resources: roles of top executives and Chief Information Officiers.
  • Translating competitive strategies into IT asset evaluations: understanding IT acceptance in organizations.
  • Outsourcing and offshoring decisions: service providers in the respective Industries.

Detailed Description of Assessment Methods

Attending students:

  • Final written exam (individual): 50%
  • Group assignment: 40%
  • Class participation (individual): 10%

Non attending students:

  • Written exam (individual): 100%

     


Textbooks

Attending students:

  • Readings and cases indicated in the syllabus.

 Non attending students:

  • B. Holtsnider, B.D. Jaffe, IT Manager's Handbook: Getting your new job done, Morgan Kaufmann publisher, 2006, second edition. 
Last change 17/05/2011 14:42