Insegnamento a.a. 2011-2012



Department of Management and Technology

Course taught in English

Go to class group/s: 31
CLEAM (6 credits - II sem. - OP  |  SECS-P/10) - CLEF (6 credits - II sem. - OP  |  SECS-P/10) - CLEACC (6 credits - II sem. - OP  |  SECS-P/10) - BESS-CLES (6 credits - II sem. - OP  |  SECS-P/10) - BIEMF (6 credits - II sem. - OP  |  SECS-P/10)
Course Director:

Classes: 31 (II sem.)

Course Objectives

This course analyzes advanced management practices in complex business environments and offers a comprehensive introduction to Lean Management, a model derived from the diffusion and development of the principles and tools originally developed at the Toyota Motor Company. The course emphasizes the organizational, managerial and human aspects of lean thinking and illustrates its adoption in a variety of industries and business functions.

Students learn:

  • the genealogy and evolution of Lean Thinking
  • the principles and tools of lean management and its implementation in different management functions, business environments and industries
  • how to improve organizational performance through lean tools like: standard work, kaizen, value stream mapping and improvement, heijunka, jidoka, just in time (one-piece-flow, pull, kanban supermarket systems), problem solving through A3, strategy deployment through hoshin kanri.

Course Content Summary

  • Origins and evolution of the Lean Movement
  • Waste (Muda), continuous improvement (Kaizen) and organizational learning
  • Lean principles and tools
  • Creating continuous flow (takt, one-piece-flow)
  • The pull system (kanban, Deming principle)
  • Leveling out workloads (Heijunka)
  • Quality. Do things right the first time (Jidoka)
  • Standardized work as the foundation of continuous improvement
  • Using visual management to surface problems (Andon, 5S)
  • Lean culture, people development and leadership
  • Value Stream Mapping and improvement
  • Kaizen Workshops
  • Problem solving through PDCA: A3
  • Hoshin Kanri and Management Standard Work
  • Towards a Lean Society: Lean in healthcare, education and consumption

Detailed Description of Assessment Methods

Oral exam in the scheduled exam sessions.


To be defined.

Exam textbooks & Online Articles (check availability at the Library)


The contents of course 30008 (Fundamentals of Organizations) are a prerequisite. Since the course uses a variety of learning methodologies including case studies, in-class exercises, simulations (lean game) and examples from real world lean transformation processes, attendance is recommended.

Last change 16/05/2011 16:19