Insegnamento a.a. 2019-2020

30295 - PSYCHOLOGY OF MARKETING

Department of Marketing

Course taught in English
Go to class group/s: 31
CLEAM (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - CLEF (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - CLEACC (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - BESS-CLES (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - WBB (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - BIEF (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - BIEM (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - BIG (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08) - BEMACS (6 credits - II sem. - OP  |  3 credits M-PSI/01  |  3 credits SECS-P/08)
Course Director:
ZACHARY ESTES

Classes: 31 (II sem.)
Instructors:
Class 31: ZACHARY ESTES


Suggested background knowledge

This course assumes knowledge of the basic principles of marketing, as previously learned in an Introduction to Marketing course.

Mission & Content Summary

MISSION

Much of consumer behavior is motivated by psychological factors and processes, such as emotion, cognition, and social influence. Thus, by understanding consumers’ cognitions and emotions, marketers can add psychological value to consumers’ experiences, and can capture additional economic value in exchange. The main objective of this course is to provide a psychological foundation for understanding consumer behaviors and marketing actions.

CONTENT SUMMARY

Topics include some or all of the following:

  • Evolutionary foundation of consumer behavior.
  • Neuromarketing.
  • Emotion.
  • Attention.
  • Sensory marketing.
  • Memory.
  • Language.
  • Similarity and differentiation.
  • Brand personality.
  • Social and personal influences.

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Define relevant psychological constructs and effects.
  • Describe contemporary models of consumer behavior.
  • Recognize psychological influences on marketing performance.

APPLYING KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Identify opportunities to apply psychological theory to marketing problems.
  • Explain marketing successes and failures in terms of consumer psychology.
  • Design marketing actions that add psychological value to economic transactions.

Teaching methods

  • Face-to-face lectures
  • Individual assignments
  • Group assignments

DETAILS

  • Individual assignments: there are assigned readings throughout the semester, and for each one, students submit a brief (1-page) summary of the reading. 
  • Group presentation: students form small groups, and give an in-class group presentation on a selected topic.

Assessment methods

  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
     x
  • Individual assignment (report, exercise, presentation, project work etc.)
 x    
  • Group assignment (report, exercise, presentation, project work etc.)
 x    

ATTENDING STUDENTS

  • 10% discussion sheets: there are several readings throughout the semester designated “DS”, for Discussion Sheet. For each of these readings you must submit a brief report (DS) of your reflections on the reading and any questions that arose from the reading. Your completion of each DS is rewarded on a pass/fail basis, and the number of DSs that you successfully complete determines your grade on this component of the course.
  • 40% group presentation: students  form small groups, and give an in-class group presentation on a selected topic.
  • 50% final exam: A 1-hour written exam consists of multiple-choice, fill-in-the-blank, diagram, and short-answer questions on the materials covered in class.

NOT ATTENDING STUDENTS

  • 100% final written exam on the assigned textbook. The exam is a 1-hour multiple-choice exam.

Teaching materials


ATTENDING STUDENTS

Teaching materials are announced before the start of the course and indicated or uploaded to the Bboard platform.


NOT ATTENDING STUDENTS

  • B.J. BABIN, E. HARRIS, CB, Cengage Learning, 2018, 8th edition. (Please be sure to study the 8th edition. The exam is based on the 8th edition, not the 7th, 6th, or any other edition or textbook. Only the 8th edition is examined.)
Last change 30/05/2019 08:20