Insegnamento a.a. 2026-2027

20161 - PERFORMANCE MEASUREMENT

Department of Accounting


Student consultation hours

Course taught in English
Go to class group/s: 19
ACME (6 credits - I sem. - OB  |  ECON-06/A)
Course Director:
GIOVANNI PAOLO TOMASI

Classes: 19 (I sem.)
Instructors:
Class 19: GIOVANNI PAOLO TOMASI


Mission & Content Summary

MISSION

The success of any firm depends on its capabilities to generate winning strategic ideas, to motivate its managers and employees to implement strategies, to redirect ineffective decisions and actions, and to create stakeholders’ consensus. In these respects, performance measurement systems play a crucial role. On the one hand, through strategic planning, programming and budgeting, performance targets are set, coherently with strategic and organizational choices, and used to evaluate managers’ accountability. On the other hand, reporting systems serve to communicate actual performance to both managers and stakeholders in a way that fosters learning from experience, enables redirecting ineffective behaviors and supports the generation of stakeholders’ trust. Starting from such premises, the mission of this course is to explore the role of performance measurement and control systems (PM&CS) in implementing strategy and supporting governance processes in the Arts, Communication, Media and Entertainment companies.

CONTENT SUMMARY

The most important topics we consider during this course are the following:

  • The design of performance measurement and control systems consistently with strategies and organizational choices.
  • The preparation of profit plans and their use to control and evaluate a firm’s performance.
  • The use of strategic profitability analysis to interpret and drive organizational units’ as well as managers’ performance.
  • The application of asset allocation techniques that aid making decisions on investments.
  • The use of transfer prices in managing business units of multinational companies.
  • The definition and use of non-financial performance indicators and the design of integrated reporting systems.
  • The calculation and application of value-based measures.
  • The identification of the behavioural and organisational consequences of using performance measurement and performance management techniques for motivating managers and employees.

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...

•    Setting Performance Measurement Systems and Strategy
•    Reading performances through Financial Statements: Income Statement
•    Reading performances through Financial Statements: Balance Sheet
•    Reading performances through Financial Statements: Ratio Analysis
•    Reading Financial Statements of "for-profit organizations" (Companies)
•    Cash Flow Statement "for-profit organizations" (Companies)
•    Building a Balanced Scorecard to Evaluate Performance
•    Using of information and nature of controls
•    Linking performance measurement systems and Organization design
•    Creating a Business Plan
•    Designing Asset Allocation Systems
•    Prepare a Budget
•    Aligning Performance Goals and Incentives
 

APPLYING KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  •     Analyzing Performance Measures,
  •     Setting Plans and Goals, 
  •     Creating a scorecard system
  •     Designing incentive systems

Teaching methods

  • Lectures
  • Guest speaker's talks (in class or in distance)
  • Practical Exercises
  • Collaborative Works / Assignments

DETAILS

The learning experience of this course includes, in addition to face-to-face lectures, case discussions, group works, real examples and interactions with guest speakers from companies that are coping with specific PM&CS issues.

  • As we use case studies and simulations from the Arts and Entertainment industries, describing “real-life” situations and showing that there are several possible solutions to multifaceted problems, students deal with the identification and analysis of complex, open-ended issues. This is expected to enhance their ability to sift through information. To identify the salient issues is a vital skill in business today as managers in practice face the problem of dealing with large volumes of written material. The cases required for this course should thus be seen as important preparation for their career. Besides, to actively participate to case discussion and interact with guest speakers, students need to use their communication and interpersonal skills. Finally, for group case discussions and assignment preparation, students work as a member of a team in analysing problems, searching for relevant information and preparing and presenting reports.

Assessment methods

  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
    x
  • Collaborative Works / Assignment (report, exercise, presentation, project work etc.)
x    
  • Active class participation (virtual, attendance)
x    

ATTENDING STUDENTS

The faculty team will determine student grades by using a combination of assignments and final exam, as shown in the table below:

 

Final Exam (written)

 

Individual: grade 75%

 

Group Assignment: Group grade 25%

 

The final exam (written) will consist of essay questions, relating to class theory sessions, and cases, similar to those we analyze in class.  It will last 90 minutes and will be organized in exercises and open questions.

 

Regarding group assignments, both the formal and the substantial quality of the works provided will be evaluated. The grade will be assigned to the group as a whole with no differentiation among the single members. The grade will be maintained for the current academic year (ending on October 2027).


NOT ATTENDING STUDENTS

Students that do not participate to group assignments are considered non regularly attending students. For these students the valuation will be based on a final written exam that will consist of essay questions, relating the whole Syllabus of the course, cases included.

 

It will last 90 minutes and will be organized in exercises and open questions.


Teaching materials


ATTENDING AND NOT ATTENDING STUDENTS

The main course material, for both attending and non-attending students, is:

  • R. SIMONS, Performance Measurement and Control Systems for Implementing Strategy, Pearson New International Edition.  Book chapters are already available on Harvard Business School Press website (hbsp.harvard.edu) or on Case Centre (www.thecasecentre.org)
  • In addition to Simons’ textbook, slides and some other materials (articles, videos, useful links, etc.) are provided during the course. Students  need to refer to the Bboard platform and the "Course Reserve" platform provided by the Library.
Last change 29/06/2026 12:10