Insegnamento a.a. 2026-2027

30338 - NEGOTIATION SKILLS

Department of Management and Technology


Student consultation hours

Course taught in English
Go to class group/s: 44
BIG (3 credits - I sem. - OB  |  SECS-P/10)
Course Director:
TATIANA BALUSHKINA

Classes: 44 (I sem.)
Instructors:
Class 44: TATIANA BALUSHKINA


Mission & Content Summary

MISSION

In addition to expertise and hard skills, soft skills are essential for professionals in public administration, international organizations, diplomacy, and the private sector who seek to make meaningful contributions to society. Among these, developing negotiation skills is particularly important, as people reach most decisions through negotiation, and succeeding in a negotiation is not easy, since standard strategies often lead to suboptimal solutions. This course introduces students to principled negotiation, a “win-win” problem-solving approach to negotiations, which is focused on mutual interests rather than positions. The course discusses how this approach differs from other negotiation theories and methods, with particular attention to negotiation strategies and tactics, as well as the characteristics of negotiation situations and negotiators. Special emphasis is placed on negotiations in the diplomatic domain.

CONTENT SUMMARY

This course covers the following topics:

  • Negotiation theories
  • Principled negotiation
  • Negotiation strategies and tactics
  • Individual differences in negotiation
  • Diplomatic negotiations

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Describe and explain the main principles of the principled negotiation approach.
  • Explain the differences between principled negotiation and other negotiation approaches.
  • Identify the most appropriate negotiation strategies and tactics for a given situation.
  • Recognize the negotiation strategies and tactics used by other negotiators.
  • Understand the role of individual differences in negotiations.
  • Understand the specific characteristics of diplomatic negotiations.

APPLYING KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Identify situations that are (or are not) negotiable.

  • Analyze negotiation situations.

  • Consider the negotiators' characteristics when analyzing and conducting negotiations.

  • Prepare for and conduct negotiations both individually and in teams.


Teaching methods

  • Lectures
  • Guest speaker's talks (in class or in distance)
  • Practical Exercises
  • Interaction/Gamification

DETAILS

Classes consist of theoretical modules and practical applications, including individual and team-based exercises, case study discussions, and a guest talk.


Assessment methods

  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
    x
  • Active class participation (virtual, attendance)
x    

ATTENDING STUDENTS

Attendance. To qualify as an attending student, a student must satisfy the 75% attendance requirement by attending at least 9 of the 12 sessions. Absences for any reason count toward this requirement. A student who does not satisfy this requirement automatically becomes a non-attending student.

 

Individual final exam grade. The individual final exam aims to evaluate students’ knowledge and understanding of the negotiation theories, principled negotiation approach, negotiation strategies and tactics, the characteristics of diplomatic negotiations, and individual differences in negotiation. The exam is a written exam, based on the course slides, and it consists of 11 true-false and 10 multiple-choice questions. The exam is graded on an X/31 basis. The individual final exam accounts for 70% of the overall course grade.

 

Participation grade. In-class participation is essential for applying a learning-from-experience approach and simulating real-world scenarios, thereby enhancing students’ ability to analyze negotiation situations and conduct individual and team-based negotiations.

Attending students have opportunities to participate in in-class activities and discussions during each session. For each session, students can receive either 0 or 1 participation point. The overall participation grade is computed as Y = 19 + (y1 + y2 + ... + y12), where y(n) represents the participation grade for session n. Participation accounts for 30% of the overall course grade.

 

Overall course grade. The overall course grade is assessed on a Pass/Fail basis. It is computed as 70% × X + 30% × Y. When the total is ≥ 18, the grade is "Pass"; when the total is < 18, the grade is "Fail."


NOT ATTENDING STUDENTS

Individual final exam. Non-attending students are required to take an individual final exam, which accounts for 100% of the overall course grade. The exam is a written exam, based on the book for non-attending students, and it consists of 11 true-false and 20 multiple-choice questions. It is designed to evaluate students' knowledge and understanding of diplomatic negotiations, as well as their ability to apply this knowledge to real-world scenarios.


Teaching materials


ATTENDING STUDENTS

1. Delcorde, R. (2025). International diplomatic negotiation. Bruylant (selected chapters).

2. Faizullaev, A. (2014). Diplomatic interactions and negotiations. Negotiation journal, 30(3), 275-299.

3. Fisher, R., Ury, W. L., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. Penguin (selected chapters).


NOT ATTENDING STUDENTS

Delcorde, R. (2025). International diplomatic negotiation. Bruylant (all chapters).

Last change 24/05/2026 23:27