20237 - MANAGEMENT OF FASHION AND LUXURY COMPANIES
Department of Management and Technology
Course taught in English
Class 32 is reserved to exchange incoming students
CLMG (6 credits - I/II sem. - OP | SECS-P/07) - M (6 credits - I/II sem. - OP | SECS-P/07) - IM (6 credits - I/II sem. - OP | 12 credits SECS-P/07) - MM (6 credits - I/II sem. - OP | SECS-P/07) - AFC (6 credits - I/II sem. - OP | SECS-P/07) - CLELI (6 credits - I/II sem. - OP | SECS-P/07) - ACME (6 credits - I/II sem. - OP | SECS-P/07) - DES-ESS (6 credits - I/II sem. - OP | SECS-P/07) - EMIT (6 credits - I/II sem. - OP | SECS-P/07) - GIO (6 credits - I/II sem. - OP | SECS-P/07) - DSBA (6 credits - I/II sem. - OP | SECS-P/07) - PPA (6 credits - I/II sem. - OP | SECS-P/07) - FIN (6 credits - I/II sem. - OP | SECS-P/07) - AI (6 credits - I/II sem. - OP | SECS-P/07)
Course Director:
STEFANIA SAVIOLO
STEFANIA SAVIOLO
Suggested background knowledge
To successfully complete the course a basic knowledge in marketing and general management is strongly suggested.
Mission & Content Summary
MISSION
The course provides an overview of the global luxury and fashion business and an in-depth understanding of market drivers, business models and strategic brand management practices. We assume that the key importance of product and stylistic/aesthetic qualities, the short business cycle, the fickleness of consumers, the value chain dispersed at global level are all elements making positioning and growth strategies in these sectors different with respect to other industries in FMCG, requiring specific skills and competencies. Current managerial challenges will be addressed such as how to build symbolic brand value, how to design immersive customer experiences, how to extend the brand in distant lifestyle categories, how to measure sustainability and make it an innovation driver. The course allows students to understand key roles in these industries such as the merchandiser, the retail manager, the brand manager and the CRM manager. The course is highly practical and experiential with guest speakers, discussion of business cases, exercise in class and one group assignment.
CONTENT SUMMARY
Main topics covered in the course are:
- Fashion and luxury business segmentation.
- Brand identity management.
- Key business process management (product development, merchandising and buying, supply chain and sustainability, channel management, communication).
- Customer experience design and how new technologies are shaping the customer journey.
- Brand and line extension.
- Turnaround and rebranding strategies.
- Sustainability as innovation.
Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Identify the key positioning drivers in fashion and assimilate differences in how companies compete and make money in different segments (luxury, premium, mass).
- Recognise key activities and roles within symbol-intensive processes (product, retail, communication) and learn the appropriate language and terminology.
- Understand the difference between an authority brand, a cult brand, an icon brand, a lifestyle brand
- Evaluate the brand equity content and its potential for extension into new segments and product categories (line and brand extension).
- Develop the tools and skills necessary to understand and develop strategic branding, understand how trends such as sustainabilty will impact the brand reputation and re-branding strategies for fashion and experience based companies.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Work in a team developing industry-based projects.
- Understand and speak the language of fashion designers, merchandisers, brand managers
- Understand the drivers for growth and profitability in fashion and luxury
- Carry out a merchandising plan, a transmedia communication plan, a customer experience journey
Teaching methods
- Lectures
- Guest speaker's talks (in class or in distance)
- Practical Exercises
- Collaborative Works / Assignments
DETAILS
- Guest speakers support student's learning on specific and technical topics such as merchandising and buying, customer experience design, digital strategies
- Exercises in class allow students to practice on tools and frameworks (i.e. how to develop a merchandising plan, how to measure sustainability, how to evaluate companies in the stock market).
- The course relies heavily on case materials and the analysis and discussion of the cases forms the primary class activity. Preparation of the cases and participation in the discussion are critical to the learning process and to the success of the class as a whole in effectively diagnosing problems and reaching recommendations.
- Attending students carry out one group assignment aimed at putting into practice methodologies of product and brand management as learned in class.
Assessment methods
Continuous assessment | Partial exams | General exam | |
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|
x | ||
|
x | ||
|
x |
ATTENDING STUDENTS
- The written individual exam tests students' knowledge and understanding of the industry key drivers, business models, key success factors and operational strategies in product, retail and communication. It accounts for 60% of the final grade. Students must achieve a pass (> 18/30) in the individual written test in order to pass the final exam even if the group assignment is a pass
- The group assignment tests students' capability to work as a team and carry out a creative-inspired project. It accounts for 40% of the final grade. A peer evaluation included.
NOT ATTENDING STUDENTS
The written individual exam tests students knowledge and understanding of the industry key drivers, business models, key success factors and operational strategies in product, retail and communication. It accounts for 100% of the final grade.
Teaching materials
ATTENDING STUDENTS
- E.CORBELLINI, S. SAVIOLO, Management in fashion and luxury companies, ETAS, 2009 (Chapters 1,2,3,6,7,9,10,11,12,13,14).
- S.SAVIOLO (edited by), Signature experience in fashion and luxury, Bocconi University Press, 2018 (Chapters 1,2,3,4,5,6,11).
NOT ATTENDING STUDENTS
- E.CORBELLINI, S. SAVIOLO, Management in fashion and luxury companies, ETAS, 2009 (all chapters).
- A.MARAZZA S. SAVIOLO, Lifestyle brands. A guide to aspirational marketing, Palgrave McMillan, 2012 (all chapters).
- S.SAVIOLO (edited by), Signature experience in fashion and luxury, Bocconi University Press, 2018 (all chapters).
- Stefania Saviolo "Fashion and the sustainability challenge" Working Paper available on blackboard.
Last change 27/05/2024 12:36
CLMG (6 credits - I sem. - OP | SECS-P/07) - M (6 credits - I sem. - OP | SECS-P/07) - IM (6 credits - I sem. - OP | 12 credits SECS-P/07) - MM (6 credits - I sem. - OP | SECS-P/07) - AFC (6 credits - I sem. - OP | SECS-P/07) - CLELI (6 credits - I sem. - OP | SECS-P/07) - ACME (6 credits - I sem. - OP | SECS-P/07) - DES-ESS (6 credits - I sem. - OP | SECS-P/07) - EMIT (6 credits - I sem. - OP | SECS-P/07) - GIO (6 credits - I sem. - OP | SECS-P/07) - DSBA (6 credits - I sem. - OP | SECS-P/07) - PPA (6 credits - I sem. - OP | SECS-P/07) - FIN (6 credits - I sem. - OP | SECS-P/07)
Course Director:
STEFANIA SAVIOLO
STEFANIA SAVIOLO
Suggested background knowledge
To successfully complete the course a basic knowledge in marketing and general management is strongly suggested.
Mission & Content Summary
MISSION
The course provides an overview of the global luxury and fashion business and an in-depth understanding of market drivers, business models and strategic brand management practices. We assume that the key importance of product and stylistic/aesthetic qualities, the short business cycle, the fickleness of consumers, the value chain dispersed at global level are all elements making positioning and growth strategies in these sectors different with respect to other industries in FMCG, requiring specific skills and competencies. Current managerial challenges will be addressed such as how to build symbolic brand value, how to design immersive customer experiences, how to extend the brand in distant product categories, how to measure sustainability. The course allows students to understand key roles in these industries such as the merchandiser, the retail manager, the brand manager and the CRM manager. The course is highly practical and experiential with guest speakers, discussion of business cases, exercise in class and one group assignment.
CONTENT SUMMARY
Main topics covered in the course are:
- Fashion and luxury business segmentation.
- Brand identity management.
- Key business process management (product development, merchandising and buying, supply chain and sustainability, channel management, communication).
- Customer experience design.
- Brand and line extension.
- Licensing.
- Turnaround and rebranding strategies.
Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Fashion and luxury business segmentation.
- Brand identity management.
- Key business process management (product development, merchandising and buying, supply chain and sustainability, channel management, communication).
- Customer experience design and how new technologies are shaping the customer journey.
- Brand and line extension.
- Turnaround and rebranding strategies.
- Sustainability as innovation.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
- Work in a team developing industry-based projects.
- Understand and speak the language of merchandisers, brand managers, retail managers
- Understand the drivers for growth and profitability in fashion and luxury (such as brand and line extension' do and donts)
- Carry out a merchandising plan, a transmedia communication plan, a customer experience journey leveraging customer data
- Evaluate challenges and opportunities connected with sustainable growth in fashion and luxury in different market segments
Teaching methods
- Lectures
- Guest speaker's talks (in class or in distance)
- Practical Exercises
- Collaborative Works / Assignments
- Interaction/Gamification
DETAILS
- Guest speakers support student's learning on specific and technical topics such as merchandising and buying, customer experience design, digital strategies
- Many exercises in class allow students to practice on tools and frameworks.
- The course relies heavily on case materials and the analysis and discussion of the cases forms the primary class activity. Preparation of the cases and participation in the discussion are critical to the learning process and to the success of the class as a whole in effectively diagnosing problems and reaching recommendations.
- Attending students carry out one group assignment aimed at putting into practice methodologies of product and brand management as learned in class.
Assessment methods
Continuous assessment | Partial exams | General exam | |
---|---|---|---|
|
x | ||
|
x | ||
|
x |
ATTENDING STUDENTS
- The written individual exam tests students' knowledge and understanding of the industry key drivers, business models, key success factors and operational strategies in product, retail and communication. It accounts for 60% of the final grade. Students must achieve a pass (> 18/30) in the individual written test in order to pass the final exam even if the group assignment is a pass
- The group field assignment tests students' capability to work as a team and carry out a creative-inspired project. It accounts for 40% of the final grade. A peer evaluation included. Attedance is mandatory for the sessions connected to the group field assignment.
NOT ATTENDING STUDENTS
The written individual exam tests students knowledge and understanding of the industry key drivers, business models, key success factors and operational strategies in product, retail and communication. It accounts for 100% of the final grade.
Teaching materials
ATTENDING STUDENTS
- E.CORBELLINI, S. SAVIOLO, Management in fashion and luxury companies, ETAS, 2009 (Chapters 1,2,3,6,7,9,10,11,12,13,14).
- S.SAVIOLO (edited by), Signature experience in fashion and luxury, Bocconi University Press, 2018 (Chapters 1,2,3,4,5,6,11).
NOT ATTENDING STUDENTS
- E.CORBELLINI, S. SAVIOLO, Management in fashion and luxury companies, ETAS, 2009 (all chapters).
- A.MARAZZA S. SAVIOLO, Lifestyle brands. A guide to aspirational marketing, Palgrave McMillan, 2012 (all chapters).
- S.SAVIOLO (edited by), Signature experience in fashion and luxury, Bocconi University Press, 2018 (all chapters).
- S.SAVIOLO, "fashion and the sustainability challenge" available on blackboard
Last change 27/05/2024 12:45