30295 - PSYCHOLOGY OF MARKETING
Course taught in English
Go to class group/s: 31
Lezioni della classe erogate in presenza
This course assumes knowledge of the basic principles of marketing, as previously learned in an Introduction to Marketing course.
Much of consumer behavior is motivated by psychological factors and processes, such as emotion, cognition, and social influence. Thus, by understanding consumers’ cognitions and emotions, marketers can add psychological value to consumers’ experiences, and can capture additional economic value in exchange. The main objective of this course is to provide a psychological foundation for understanding consumer behaviors and marketing actions.
Topics include some or all of the following:
- Evolutionary foundation of consumer behavior.
- Sensory marketing.
- Similarity and differentiation.
- Brand personality.
- Sex differences in consumer behavior.
- Define relevant psychological constructs and effects.
- Describe contemporary models of consumer behavior.
- Recognize psychological influences on marketing performance.
- Identify opportunities to apply psychological theory to marketing problems.
- Explain marketing successes and failures in terms of consumer psychology.
- Design marketing actions that add psychological value to economic transactions.
- Face-to-face lectures
- Exercises (exercises, database, software etc.)
- Individual assignments
- Group assignments
- Interactive class activities (role playing, business game, simulation, online forum, instant polls)
- Class exercises: throughout the semester we complete 6 simple in-class exercises to demonstrate the class topics.
- Individual assignments: there are 6 readings throughout the semester designated “DS”, for Discussion Sheet.
- Group presentation: students form small groups, and give an in-class group presentation on a selected topic.
- Interactive activity: students submit brief evaluations of all other groups’ presentations.
|Continuous assessment||Partial exams||General exam|
- 5% class exercises: throughout the semester we complete 6 simple in-class exercises to demonstrate the class topics. Your participation in these exercises is rewarded on a pass/fail basis, and the number of exercises that you complete (5 max) determine your grade on this component of the course.
- 10% discussion sheets: there are 6 readings throughout the semester designated “DS”, for Discussion Sheet. For any 5 of these readings you must submit a brief report (DS) of your reflections on the reading and any questions that arose from the reading. Your completion of each DS is rewarded on a pass/fail basis, and the number of sheets that you complete (5 max) determine your grade on this component of the course.
- 40% group presentation: students form small groups (5 or 6 members per group), and give an in-class group presentation on a selected topic.
- 5% evaluation of group presentations: students submit brief evaluations of all other groups’ presentations. These evaluations are rewarded on a pass/fail basis, and the number of evaluations that you complete determine your grade on this component of the course.
- 40% final exam: A 1- hour written exam consists of multiple-choice and short-answer questions on the materials covered in lectures.
- 100% final written exam on the assigned textbook. The exam is a 1-hour multiple-choice exam.
Teaching materials are announced before the start of the course and indicated or uploaded to the Bboard platform.
- B.J. BABIN, E. HARRIS, CB, Cengage Learning, 2018, 8th edition (please be sure to study the 8th edition. The exam is based on the 8th edition, not the 7th, 6th, or any other edition or textbook. Only the 8th edition is examined).