20490 - CONSUMER NEUROSCIENCE
CLMG - M - IM - MM - AFC - CLAPI - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT
Department of Marketing
Course taught in English
ZACHARY ESTES
Course Objectives
Consumer neuroscience is the scientific study of consumer behavior via psychophysiological and neuroscientific methods. Neuromarketing is the application of consumer neuroscience in the marketplace. The basic principle of the course is that, by understanding how the human brain works, it is possible to predict consumer behaviour more accurately. The main objective of this course is thus to provide a neuroscientific foundation for understanding marketing in general and consumer behaviour in particular. The course introduces students to psychophysiological and neuroscientific methods, from skin conductance to brain imaging, and their use in research on consumer behaviours such as brand perceptions and consumption experiences. The course covers cutting-edge methods and topics, and as such, lectures and readings are based on recently published articles in both neuroscience and marketing journals.
Students on this course learn:
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the basic principles and methods of psychophysiology and neuroscience;
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how brain physiology constrains and predicts consumer behavior;
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how neuroscientific methods can be used to improve consumers’ experiences of products;
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how marketers can effectively communicate with consumers.
Course Content Summary
Examples of course topics include:
- psychophysiological methods: skin conductance, startle reflex, eye movements, etc.
- Principles of neuroscience.
- Brain structure and function.
- Neuroscientific methods for marketers.
- Neuromarketing case study.
- Hormones and consumer behaviour.
- Neural bases of consumer preferences.
- Sensory marketing.
- Bodily responses to brands and products.
- Consumer consciousness and free will.
- Aesthetics in the brain.
- Using neuroscience to improve job performance.
- Neuroeconomics.
- Neural bases of product development and shopping behaviour.
- Branding the brain.
Detailed Description of Assessment Methods
For attending students
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45% Group presentation: students form small groups (5 or 6 members per group), develop a research proposal on consumer neuroscience and give a 30-minute in-class group presentation on the proposal.
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10% Written evaluation of group presentations: each group submit a short (2-page) evaluation of the other groups’ in-class presentations.
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45% Final exam: students complete a 2-hour written exam on the lecture topics and assigned readings from the course.
For non attending students
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100% Final exam: students complete a 2-hour written exam.
Textbooks
For attending and non attending students
Selected readings (to be communicated at the beginning of the course).