20499 - RETAIL BANK MANAGEMENT
CLMG - M - IM - MM - AFC - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT - GIO
Course taught in English
Supported by Banca Medionalum
Go to class group/s: 31
- Those working within retail banks, and
- Those who, for various reasons, are called to collaborate with retail banks as external partners (consultants, technology vendors, and others).
In order to propose a close link between theory and practice, exposure to fundamental theoretical concepts will be supported by examples and business cases thanks to the presence of professionals from different institutions, such as banks, consulting firms and supervisory authorities. Each of them will bring their own particular perspective to the course.
The course aims to achieve three levels of cognitive objectives:
1. Understanding the retail banking business in order to:
- Define the main scope and content.
- Recognize its core aspects relevant to the market and its development, with a particular focus on digital banking.
- Outline the competition (incumbents versus fintech companies).
- Outline market trends in Europe and other foreign markets.
- Explore how the bank business models work.
- Define its balance (economic and financial).
- Outline the organization dimension and the main management levers.
- Define and understand the regulatory framework at both national and international level.
- Understand the impact of the digital economy in the retail banking business.
- Assess the evolution in the consumption of banking and financial services and its impacts over the business model.
- The exam is oral. The contents refer to the textbook and the material made available on the course website (teaching notes, lectures and slides), in addition to the evidence from the guest speakers, which will be an integral part of the course and therefore the final exam.
The final evaluation will take into account:
- oral exam (50%)
- work project (30%)
- active class participation (20%).
There will be a formal presentation of the best work projects. And in addition, there will be a “company visit” to Banca Mediolanum (which is the Course donor). During the visit there will be a company presentation, and meetings with managers to evaluate the possibilities of internships within their organization.
For non-attending students:
The exam is oral. The contents refer to the textbook and the material made available on the course website (teaching notes and slides). The final evaluation will be exclusively by oral examination and it will not be possible to integrate marks obtained in group work, which can only be carried out by attending students.
- A. Omarini, Retail Banking. Business Transformation and Competitive Strategies for the Future, Palgrave MacMillan, 2015.
- A set of articles and teaching notes available on the course website.