Insegnamento a.a. 2009-2010

Go to class group/s: 31

CLEAM (6 credits - I sem. - AI) - CLES (6 credits - I sem. - AI) - CLEF (6 credits - I sem. - AI) - BIEM (6 credits - I sem. - AI) - CLEACC (6 credits - I sem. - AI)

Course Director:
ISABELLA SOSCIA

Course Objectives

Hypercompetition leads companies that compete in the international arena to build a solid marketing information and research system. Managers that develop a marketing plan for an international firm need a theoretical and technical background about the use of marketing research: the strategic marketing decisions mentioned in the plan, such as the selection of potential markets and the definition of the international marketing mix, should be supported and oriented by the results of marketing researches.
The course objective is, first, to give students a wide view of the marketing research process and the principal researches tools. Later on, the course puts into practice these tools: participants are given all competencies for developing the most efficient plan for gathering the information they need to support international marketing decisions.

Course Content Summary

• The marketing information system
• The marketing research: problem definition and research objectives
• Exploratory, descriptive and causal researches
• Exploratory research and collection of primary data: focus group, ZMET and in-depth interview
• Descriptive research and collection of primary data: sampling plan, survey and observation
• Causal research and collection of primary data: the experiment
• Data analysis: techniques and models
• Marketing research for the selection of potential areas of business
• Marketing research for macro and micro segmentation in international areas
• Marketing research for the international positioning
• Marketing research for the definition of the international marketing mix

Detailed Description of Assessment Methods

Attending students

• The course grade is based on:
• A team project (45%) and
• a final written exam (55%).

Non - Attending students

• The final grade is entirely based on a written exam.
  

Textbooks

Attending students

• N. K. Malhotra, Marketing Research. An Applied orientation, Pearson Prentice Hall (chapters: from 1 to 11; from 13 to 17; 22, and 23).
• Slides (published on the learning platform)
• Case studies

Non attending students

• N. K. Malhotra, Marketing Research. An Applied orientation, Pearson Prentice Hall (all chapters)

Exam textbooks & Online Articles (check availability at the Library)

Prerequisites

Basic marketing knowledge is a prerequisite

Last change 06/05/2009 13:30